Free online learning for government employees.
Developing Modern Government Services
This GovLoop Academy course examines how agencies should approach modernization to conserve costs and ease technology transitions, as they improve citizen services. In six lessons, we’ll explore what modernization looks like and – more importantly – how to get there.
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Developing Modern Government Services Lesson 1: The Need for IT Modernization in Government
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Developing Modern Government Services Lesson 2: The Steps to Modernization
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Developing Modern Government Services Lesson 3: Assess Current Service Delivery
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Developing Modern Government Services Lesson 4: Consolidate Fragmented Tools
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Developing Modern Government Services Lesson 5: Accelerate Your Processes
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Developing Modern Government Services Lesson 6: Customize User Experiences
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