How Agencies Achieve Better Outcomes Through Digital-First Services

Outdated, paper-based workflows and processes are a losing proposition for both government agencies and the constituents they serve. Constituents, when dealing with agencies, expect the same kind of seamless, digital-first experience they have with other service providers. Meanwhile, agencies end up with fragmented data and cumbersome security and compliance efforts. In this video interview, MacIsaac discusses how enterprise content management can help agencies both deliver better services and streamline internal operations.