Digital Comms and Collaboration: Case Studies in Transformation

Legacy digital communications and collaboration services, many of which were patched together during remote work, have emerged as a big sticking point in digital transformation efforts, lacking the flexibility to adapt to emerging work processes or to enable automation for operational efficiencies. In this video interview, Matt Mandrgoc, Head of U.S. Public Sector at Zoom, discusses common and emerging use cases that show how transformation is possible.