Free online learning for government employees.

How Autonomous AI Agents Could Transform Agencies
One of the hottest developments in artificial intelligence (AI) is the emergence of the autonomous agent, an advanced form of AI that is tailored to execute specific tasks and to improve on its own performance as it goes. In this video interview, experts from Salesforce and AWS provide insights into how AI and autonomous agents could reshape government services.
Related Videos
Oct-17-2025
You can’t defend against what you can’t see. This adage of cybersecurity is especially telling when it comes to zero-trust arch...
How Observability Fills Key Gap in Zero-Trust Architecture
Oct-17-2025
The concept of zero-trust architecture has been around for a long time, yet many agencies still struggle to put it into practic...
How Observability Strengthens Zero-Trust Architecture
Oct-01-2025
Agencies today need fast, reliable, secure access to their data, but their data infrastructure is fragmented and inflexible, ma...
Data Modernization Is About More Than Infrastructure
Oct-01-2025
Too often, agency infrastructure cannot handle the explosion of data generated by a multitude of traditional and more non-tradi...
A Modern Solution to Data Storage and Management
Sep-23-2025
Budget-strapped agencies struggle when competing with the private sector to recruit and retain employees. In this video intervi...
How a Financial Wellness Benefit Helps Both Agencies and Their Employees
Sep-23-2025
Budget-strapped agencies struggle to recruit and retain a younger workforce. In this video interview, Lindsay Casel, Leader, St...
How Financial Benefits Can Help Attract a Younger Workforce
Sep-17-2025
Agencies often spend more time wrangling their data than using it. A strong data foundation enables organizations to automate d...
Setting a Strong Foundation Realize Data’s Potential
Sep-17-2025
To generate data that can drive dashboards, AI models, and better decision-making, you need a foundation that supports secure c...
The Building Blocks of a Strong Data Foundation
Sep-11-2025
Agency leaders see vast potential in artificial intelligence, from applications of machine learning to newer solutions based on...
How to Remove the Barriers to Safe and Responsible AI Adoption
Sep-11-2025
Artificial intelligence, from machine learning to generative AI and agentic AI, has the potential to change how agencies manage...
Creating a Roadmap to Safe and Responsible AI
Oct-16-2025
Ever wonder what’s the difference between generative AI and general artificial intelligence? Machine learning and agentic AI? T...
How to Speak AI
Sep-05-2025
Artificial intelligence has allowed for new breakthroughs and efficiencies, but it’s also given bad actors a powerful tool when...
A Roadmap for Securing AI Systems and Data
Sep-05-2025
Despite the many efficiencies and breakthroughs that artificial intelligence has made possible, the technology also has ushered...
Keeping AI Data Honest: How to Secure AI Systems
Sep-02-2025
Artificial intelligence, including generative and agentic AIs, can transform resident-to-government interactions by delivering ...
Artificial Intelligence: A New Frontier in Government CX
Sep-02-2025
Artificial intelligence, including generative and agentic technology, can transform how residents interact with government, as ...
AI in Government: New Opportunities to Transform CX
Aug-29-2025
Agencies know they have a wealth of cyber data at their disposal. This data, generated daily by systems and devices across the ...
How to Use Data to Supercharge Your Cyber Defenses
Aug-19-2025
Given tight budgets and constrained staffing, state and local agencies know they must lean into automation. Artificial intellig...
How Agentic AI Is Teeing Up a New Era of Automation
Aug-19-2025
State and local agencies have pushed traditional rules-based automation as far as it can go. Artificial intelligence has brough...
How Agentic AI Helps State and Local Agencies Drive Greater Efficiencies
Jul-10-2025
As agencies look to transform their operations and services, their legacy digital communications and collaboration solutions ha...
How Digital Communication, Collaboration Service Can Transform Operations
Jul-10-2025
Legacy digital communications and collaboration services, many of which were patched together during remote work, have emerged ...
Digital Comms and Collaboration: Case Studies in Transformation
Jun-13-2025
Agencies cannot move ahead with AI at speed unless they learn to manage the risks associated with it. And failing to move ahead...
How to Minimize the Risk on the Road to AI
Jun-13-2025
Security. Data privacy. AI governance and ethics. These are some of the pressing concerns that make it difficult for agencies t...
How to Accelerate the Journey to AI
Apr-29-2025
Federal networks rely on legacy systems that aren’t designed to protect against modern cybersecurity threats nor equipped to su...
Rethinking Networks for the Age of AI
Apr-29-2025
Artificial intelligence (AI) can detect cyber threats and take action faster and more accurately than any human. But making the...
Building a Network for AI Cybersecurity
Apr-08-2025
In state and local government, some of the most valuable data is not found in traditional databases. It’s found in the wide var...
How AI Can Unlock Insights From Documents, Video and Other Content
Apr-08-2025
For state and local agencies, some of the most valuable data about their operations and services are not found in traditional d...
How to Use AI to Get More Insights out of Unstructured Data
Mar-25-2025
With the advent of artificial intelligence (AI) and related automation tools, the traditional concept of discrete, start-to-fin...
How AI and Automation Can Drive Continuous Modernization
Mar-19-2025
Insider threats have always been with us butut new technologies, including artificial intelligence, have made it easier for net...
How Can Agencies Strengthen Their Defense Against Insider Threats?
Mar-19-2025
Artificial intelligence and other technologies have made it much easier for end-users to manipulate data and systems in ways th...
Meeting the Challenge of Insider Threats
Feb-07-2025
Whenever a constituent interacts with an agency, whether requesting information or accessing services, the quality of that enga...
How AI Can Help Agencies Deliver Better Constituent Experiences
Feb-07-2025
Whenever a constituent interacts with an agency, whether requesting information or accessing services, the quality of that enga...
How AI Can Transform Government Service Delivery
Dec-20-2024
Autonomous agents, one of the hottest developments in artificial intelligence, are poised to have a transformative effect both ...
What You Need to Know About AI Agents (and Why You Should Care)
Nov-18-2024
As agencies accelerate their adoption of artificial intelligence-based solutions, they need to ensure the underlying data is AI...
How to Ensure Your Data Is AI-ready
Nov-18-2024
As agencies step up their efforts to leverage artificial intelligence (AI) and AI-based tools, they are quickly realizing they ...
How Data Hygiene Is Key to AI Initiatives
Nov-14-2024
Most government agencies are still in the early stages of exploring potential use cases for generative artificial intelligence ...
Lessons Learned From GenAI Pioneers in Government
Nov-14-2024
Beyond all the hyperbole and speculation, generative artificial intelligence (GenAI) is bringing real change to how government ...
Let's Get Real: How GenAI Is Transforming Government
Nov-11-2024
In the coming years, government agencies are looking to transform their operations and services through the use of artificial i...
Why Skills Benchmarking Is Critical to AI Success
Nov-11-2024
As agencies look to artificial intelligence and other technologies to transform their operations and services, they need to ens...
How to Build a Data-Driven Workforce Development Strategy
Oct-24-2024
For agencies to realize the full benefits of artificial intelligence, they need to adopt a structured, repeatable approach to d...
The Emergence of an AI Factory Model
Oct-24-2024
Across government, federal agencies are exploring a variety of use cases for artificial intelligence, focusing on tactical obje...
Laying the Foundation for Long-Term AI Success
Oct-03-2024
The emergence of a new generation of AI-based tools and solutions has the potential to transform how the IRS delivers services ...
An AI-Empowered IRS: Revolutionizing Taxpayer Services and Operations
Jul-17-2024
Across the public sector, agencies are piloting generative AI projects that eventually could make government services and opera...
Scaling GenAI at Your Agency
Mar-27-2024
Artificial intelligence is poised to bring changes to federal health care, both in terms of the management of operations and th...
How AI Is Transforming Federal Health Care
Feb-23-2024
Generative AI can be an invaluable tool for government employees, applicable to a wide range of tasks. But it's important to un...
Making Generative AI Government-Ready
Oct-30-2023
State and local agencies are caught in a workforce talent gap, as they face increasing competition from the private sector for ...
How AI Can Help You Close the Talent Gap
Jan-05-2023
The VPN has been a constant in the life of remote workers for such a long time, it's difficult to imagine another option. If th...
How to Break up With Your VPN (and Improve Security)
Oct-26-2022
Yes, a zero trust-based approach to cybersecurity is complicated. And yes, you need to understand what it is and why it's impor...
Why Zero Trust? Why Now?
Aug-05-2022
Trying to figure out what exactly is in your cloud environment can be a bit like trying to get through a maze while blindfolded...
Best Practices for Hardening Cloud Security
Oct-19-2021
The adoption of hybrid cloud is becoming the norm for government IT operations. Unfortunately, ransomware and other cyber threa...
Your Playbook for Protecting Against Cyberattacks
Sep-15-2021
Walk through a case study of a federal agency responsible for insuring almost 8 million mortgage loans for properties in Americ...
A ‘How to Build the Plane While You Fly It’ Approach to Loan Modernization
Jul-13-2021
When measuring total cost of ownership on a Windows-to-cloud migration, there’s more to consider than just price. This video, c...
How to Build a Better Cloud Migration Strategy
Mar-12-2020
Government offices are full of paperwork and repetitive tasks, but while these activities may seem like business as usual, they...
How Automation Can Improve Efficiency and Increase Output
Mar-12-2020
If there was only one adjective to describe employees in 2019, a good choice would be “overwhelmed.” Across offices, employees ...
Implementing Automation to Eliminate Manual and Repetitive Work
Mar-12-2020
With the advent of human-genome sequencing, healthcare providers are looking for more ways to personalize the care they adminis...
Harnessing the Power of Genomics to Advance Healthcare
Mar-12-2020
Artificial intelligence, or AI, is the ability of a computer to make decisions by learning from data—like a human being, only m...
Modernizing Your IT Infrastructure to Power Artificial Intelligence in Government
Mar-12-2020
There’s a lot of buzz about machine learning in government today, given its potential to improve operations, cut costs and prod...