Building Resilience Into Your Agency - GovLoop Academy

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Building Resilience Into Your Agency

It's critically important for agencies to not only continually provide services in the face of unplanned emergencies, but to optimize cost and improve business operations long term. A framework for creating a resilient business organization is key, and it must address the technology that keeps people, systems and processes running, as well as the cultural mindset needed to streamline communication with the public and keep employees engaged.

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