Why Your Agency Should Target Customer Engagement

What's your agency's relationship status with the people you serve? Are they actively engaged with your services or do things feel chilly?

Specifically, you’ll learn:

- Reasons why the divide between constituents and government exists.
- Creative ways agencies have worked to increase customer engagement.
- Five strategies for enhancing your customer service.

Watch on demand to hear from government and industry experts about tactics to bridge the divide and foster constituent engagement.