How to Increase Participation in Public Surveys

Public surveys are a critical CX tool for gauging your services’ effectiveness and measuring constituent engagement. But if your surveys aren’t currently hitting the mark or providing the right insight, you’re missing out on important feedback from those you serve. In this on demand training, you'll learn:

- Which tools are available for building public surveys.
- How to craft clear and concise questions.
- How to distribute the surveys and encourage participation.

Watch on demand o hear from a government CX expert about how to ramp up the effectiveness of your public surveys.