Active Listening: What It Is & How to Do It

Are you listening to understand, or are you listening just to respond?

Often, when we’re in conversation with our teams, we are more concerned with our responses than what is being communicated to us. You need to exercise active listening skills to be an effective, engaged supervisor.

Tune into this on-demand webinar to hear more about active listening basics and how to apply them in practice.

You will learn:
- The defining characteristics of active listening.
- Why active listening is a critical skill for all supervisors or managers.
- Tips and strategies for making active listening part of your leadership style.