How AI Will Transform CX

Artificial intelligence has the potential to impact almost every aspect of government, and some agencies are already actively using it in practice. From chatbots to automated inquiry processing, to personalized interactions and improved accessibility, AI is becoming a trusted CX tool for government agencies.

View the recording on-demand now to hear from Michael Boyce, Director, DHS AI Corps, Dept. of Homeland Security, about how AI is poised to specifically transform the government customer experience.