GovLoop Academy

Session 2: How to Keep AI and Automation Safe Government Keynote 2: Ethical AI – Is that Possible? Using AI the Right Way - Donald Bauer, CTBME, FAC-P/PM Level III, CISSP, Chief Technology Officer, Global Talent Management, U...

Session 1: More than Tech – How AI Can Transform Operations Government Keynote 1: How AI Can Positively Impact Your Career - Beth Noveck, Chief AI Strategist and Chief Innovation Officer, State of New Jersey Who doesn’t wan...

A key element of CX is improving your customer’s experience. So, it seems obvious that you would need to incorporate human-centered design (HCD) into the process. But surprisingly that step is often overlooked. Specifically, y...

Data-fueled innovation means you're using data to make smarter decisions around service delivery. Instead of using your gut to tell you where to invest your modernization budget, use the data at your fingertips to target those ...

To get the best out of your team, you need to be as inclusive as possible. However, cultivating a team where everyone is heard and included isn’t as simple as saying, “Every voice matters.” It takes real effort to cultivate and...

Diversity, equity, inclusion and accessibility (DEIA) isn’t a new concept. However, the Biden Administration has made achieving DEIA goals a cornerstone of its agenda. The only problem is that there are numerous mandates, goals...

Government forms are notoriously long, cumbersome and not intuitive at all. Digital forms have been a welcome replacement for government agencies and constituents alike. However, online forms also bring unique challenges and c...

Zero-trust cybersecurity has been the Administration’s goal for a few years now. So that begs the question, what are the current and most pressing threats that are waging war against the zero-trust methodology? Specifically, y...

Digital services have the power to transform how people interact with government agencies. For example, instead of waiting in an hour-long line to update your driver’s license you could renew online. However, for digital servi...

In a hybrid work environment, figuring out how to network and build relationships is hard. However, it’s not impossible. And it is imperative for your career growth to cultivate strong relationships with your mentors, superviso...