GovLoop Academy

Session 1: Make Your Innovation Count Government Keynote 1: How to Track Innovation Success - Amanda Damewood, Director of User Experience, Department of Homeland Security How do you know if your new idea is working? In this ...

Data on a page is just facts and figures. To make data truly impactful you need to connect the dots for your audience by incorporating data storytelling and visualization. Specifically, you’ll learn: - Data visualization basi...

We are never returning to the pre-pandemic style of everyone working exclusively in the office. It’s not happening. However, we’re also not moving toward a fully remote work model. That leaves hybrid work as the de facto option...

For government employees with a focus on or appreciation for customer experience (CX), you are already aware of the myriad ways agencies can connect with their constituents. From email to phone, to social media, to online forms...

Government agencies recognize they are at a disadvantage when it comes to competing with the private sector for talented employees, with pay cited as the most common reason. But is there more to this story? What other factors ...

Do you struggle with delegating tasks to your team? As a supervisor, it can be hard to give up some control, especially when you’re responsible for meeting deadlines and overall quality of work. But once you’re comfortable wit...

Are you sure every user in your agency's systems is who they say they are? Do you have processes in place to double-check? Identity management is a cornerstone of good cybersecurity policy and hygiene, but understanding IAM in...

Artificial intelligence has the potential to impact almost every aspect of government, and some agencies are already actively using it in practice. From chatbots to automated inquiry processing, to personalized interactions and...

With increasing cybersecurity threats, agencies are trying to figure out the best way move forward. To do that, agencies are tasked with meeting an increasing number of stringent cybersecurity regulations to mitigate risk and i...

Session 2: Upping the Tools and Policies Government Keynote 2: Fix Your Policy...Fix Your Cyber Strategy - Michael Toland, Chief Information Security Officer, Oklahoma Office of Management and Enterprise Services As cyber th...