GovLoop Video

Government agencies face an evolving landscape of cybersecurity threats, with insider risks posing some of the most complex challenges. Whether driven by malicious intent or negligence, insider threats can compromise national s...

Have you taken time to consider the experience citizens have when making payments to your agency, or even what it’s like for front-line staff? A candid look often reveals public agencies are decades behind the best payment tech...

“The customer is always right” is a common phrase in the private sector, but the sentiment applies to the government, too. The success of agency missions depends on effective customer experience (CX). While agencies face uniqu...

Successful teams usually share a few common traits: they’re goal-oriented, mission-focused, highly collaborative, and productive. Unfortunately, creativity, a core part of high-functioning teams, often gets overlooked. If your...

Government Keynote 3: The Future of Data Management - Chris Burroughs, Director, Data Protection and Governance, Commonwealth of Virginia In this keynote, you will learn from a government leader about where data management tr...

Government Keynote 2: AI and Data – What's the Connection? - Natalie Evans Harris, State Chief Data Officer, Maryland Everywhere you look, agencies are exploring the role of AI in making their operations more efficient. But f...

Session 1: The Problem - Data Is Everywhere Government Keynote 1: Getting a Handle on Your Data - Marcus Thornton, Deputy Chief Data Officer, Commonwealth of Virginia Data is foundational, but as agencies continue to grow th...

Picture this scenario: you’re a customer service representative at the DMV. You’re working with a customer who is trying to update their license but doesn’t have the right paperwork. You know there are alternative documents the...

Agencies at every level of government have an abundance of data, but knowing how that data can help you understand and better serve the community is often a real challenge. How can you craft data-driven narratives that connect...

Quantum computing in government is poised to make an impact. Updates and timelines from the National Quantum Initiative paint a very exciting picture of its potential in the public sector, with many agencies actively benefiting...