GovLoop Academy

Data Trends to Power the Future of Gov Session 1: Data Fundamentals Government Keynote 1: How Data Powers AI - David Larrimore, Chief Technology Officer, Office of the Chief Information Officer, Department of Homeland Securi...

The pace of technological changes has never been faster. These rapid technological advances are raising expectations for faster and easier access to services while exposing government agencies to escalating cyber risks and skil...

Today's government workforce is not the same as it was last year or even a few months ago. Working norms have changed, as employees are still largely dispersed, and AI continues to impact how we get work done. An impending admi...

Rolling out and launching an app without properly testing and vetting it can leave your entire organization vulnerable to an attack. Agency and citizen data, internal networks and user expectations are all on the line when you ...

You’ve sent the email, you’ve posted on social media, you’ve distributed the surveys – but now you’re getting negative feedback and nasty comments. So, what can you do when your CX efforts go wrong or not as intended? Instead ...

Agencies are always looking to modernize, however, doing so can be incredibly challenging – especially when it comes to IT Operations. One way to approach true transformation is to harness technologies like Generative AI. Thin...

We are on the precipice of an Administration change, and government managers and supervisors at all levels need to feel equipped to lead through this transition. You will learn: - Communication tactics to help your teams unde...

Communities across the country are facing a fiscal cliff brought on by a perfect storm of reduced federal grant funding, declining tax revenues, rising inflation, and increasing demands for services. These challenges are pushin...

Disruption can come in many forms: natural disasters, cyberattacks, budget cuts, administration change, etc. But the strength of your agency depends on how well it can bounce back from these setbacks and periods of transition. ...

Whether you collected feedback from an official survey, a social media post or an in-person conversation with a constituent, do you know what your next step is? Feedback is only as good as what you do with it. Agencies need a ...