Free online learning for government employees.
Service-Based Workflows: Going From Manual to Modern
Sometimes, the most valuable modernization doesn’t involve high-end technology: It simply helps non-IT staff — in legal, human resources, procurement, facilities management, and other departments — do their work in less manual, more efficient, lower-cost ways. Better still, transitioning to automated, service-based workflows doesn’t need to be difficult. In this video interview, Matthew Graviss, Public Sector Chief Technology Officer for Atlassian, discusses the tangible benefits that workflow solutions offer.
Related Videos
Nov-07-2025
Artificial intelligence places new demands on data management, as it pulls from multiple data sources and configurations and ma...
Scaling Up Data Governance for AI
Nov-07-2025
Artificial intelligence makes analytics more accessible to non-technical users, but places new demands on data governance. Agen...
Scaling Up Data Governance for AI
Oct-30-2025
The cyberthreat landscape has changed. Adversaries are now organized, industrialized and backed by nation-states. Agencies oper...
Combatting the New Cyberthreats With Automation and AI
Oct-30-2025
Artificial intelligence is the double-edged sword of cybersecurity, both raising the risks and providing new and more effective...
Fighting Fire With Fire: Cybersecurity in the Age of AI
Oct-23-2025
Agencies often contend with legacy tech and data silos that develop over time, jeopardizing government readiness and creating s...
How to Fix the Fragmentation That Hinders Government Readiness
Oct-23-2025
Legacy technology and data silos often develop organically over time — as IT teams address individual challenges — but they und...
Overcoming the Fragmentation That Hampers Government Readiness
Oct-23-2025
The central question about AI in government has shifted from “Will agencies adopt it?” to “How will they implement it?” As they...
Transforming Workflows for — and With — AI
Oct-23-2025
Agencies are drowning in unstructured data — think about contracts, grants documents and policy manuals. AI-powered processes c...
How AI Transforms Data Into Decisions
Oct-17-2025
You can’t defend against what you can’t see. This adage of cybersecurity is especially telling when it comes to zero-trust arch...
How Observability Fills Key Gap in Zero-Trust Architecture
Oct-17-2025
The concept of zero-trust architecture has been around for a long time, yet many agencies still struggle to put it into practic...
How Observability Strengthens Zero-Trust Architecture
Apr-28-2025
Modernization is more than shiny laptops and high-end servers. Often, the most valuable reforms simply help non-IT teams — in l...
Why Workflow Modernization Makes Such a Difference
Apr-11-2025
Between return-to-office mandates and an evolving threat landscape, network and security modernization initiatives have taken o...
New Modernization Priorities Put Focus on Converged Solutions
Mar-25-2025
The traditional approach to modernization, with its focus on discrete projects with fixed requirements, is quickly becoming out...
How to Shift to a Continuous Modernization Mindset
Mar-25-2025
With the advent of artificial intelligence (AI) and related automation tools, the traditional concept of discrete, start-to-fin...
How AI and Automation Can Drive Continuous Modernization
Nov-01-2024
A high-performing team is more than a collection of high-performing individuals. But what makes it possible for individuals to ...
How to Create High-Performing Teams
Nov-01-2024
In state and local government, the ability to deliver high-quality programs hinges on the close collaboration of teams across a...
The Power of Building a System of Work
Feb-18-2021
By 2018, IT leaders at an independent federal agency had had enough. With offices and workplaces spread across the country, age...
Using TIC 3.0 to Improve Network Performance and Security
Jul-17-2020
This course will address the challenges in expanding Agile methodologies beyond development environments, how to overcome those...
Building Efficiency Throughout the Agency With Agile
Jun-29-2020
DevOps is rapidly changing how agencies develop, test and deliver applications. It's widely understood that security must be pa...