Free online learning for government employees.

The Human Centered Design Mindset

Every agency has a responsibility to focus its efforts on fulfilling the needs of its citizens. However, it’s unfortunately all-too-common for competing interests to shift the discussion toward internal agendas and interests. This course introduces the concept of Human-Centered Design and its role in developing government products, services, and policies that put citizens and their needs at the center of decision-making.

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