How to Have Critical Conversations

Let’s face it, sometimes having a conversation with your direct reports isn’t easy. Whether you are providing critical feedback, sharing a new direction the agency is taking or even changing around the workday schedule, critical conversations can be taxing on everyone involved.

But there are ways to make them more impactful.

Specifically, you’ll learn:
- How to properly format a critical conversation.
- Strategies for making sure the conversation stays professional and never personal.
- What to avoid when engaging in a critical conversation.

Watch on demand to hear from a government expert about the steps you should take to have the most effective critical conversations.