May 2025 NextGen Summit: Design Thinking: Putting the Human First

- TJ Espey, Portfolio Manager, USDA

Public servants must keep constituents at the forefront when creating processes, programs, and services. Design thinking, a formal discipline with seemingly endless benefits when applied to government work, can help. In this session, you’ll hear from a design-thinking practitioner to understand the basics and how to integrate them into your work.

Key Takeaway: We’ll define design thinking and explain best practices relevant to government work.

ECQ – Driving Results