Engagement vs. Management

Management expert Gary Hamel notes that, “modern organizations are motivationally crippled because they coerce grudging compliance instead of inspiring passion and performance.” Most of today’s government employees are knowledge workers, who come with particular ways of being motivated and managed. How do managers connect with their team in a way that motivates and inspires them? How do leaders know what to invest in to motivate their employees? After taking this course, you will:
- Learn six actions for leading engagement
- Recognize employees and colleagues across four different levels of engagement
- Estimate the financial impact of disengagement
- Understand what tools to invest in to increase engagement