GovLoop Video

Stepping into a new management or supervisory role can be daunting. As you navigate new teams and relationships, it can be stressful to figure out all the things you should do as a supervisor on a daily basis. So instead, we’r...

Data is every agency’s most valuable asset – and it needs to be protected as such. However, not every dataset requires the same level of security. The key is knowing which data needs to be under lock and key. Specifically, you...

Digital customer experience (CX) initiatives are important, but if they’re not rooted in and aligned with your agency’s mission, they are unfortunately of limited use. For your programs to succeed, you need to understand how to...

AI has the power to transform the way governments work. However, that transformative power poses risks and is rife with the potential for misuse. To harness AI's power ethically, agencies need to invest in responsible AI practi...

What's your agency's relationship status with the people you serve? Are they actively engaged with your services or do things feel chilly? Specifically, you’ll learn: - Reasons why the divide between constituents and governme...

What are some common obstacles preventing you from being a strategic leader? Often, overpacked schedules, changing priorities, and poor time management can eat away at opportunities for strategic thinking. However, supervisors...

Whether it’s a hurricane, fire, insider threat or outdated systems, disaster can strike at any point for a government agency. However, even in times of crisis the government’s mission remains. Agencies need a robust business co...

In order for customer experience (CX) efforts to be successful, they need support and buy-in from all levels of your organization. From the individual contributor all the way up to leadership, without an agency-wide commitment ...

Government agencies face unique challenges in securing and managing grants, which are vital for fostering sustainable development, delivering services, and improving community outcomes. While there are many funding opportuniti...

For the past 10 years, cybersecurity has been the top priority facing Chief Information Officers. Now, many state and local agencies are turning to zero trust to beef up their security architectures. Specifically, you’ll learn...