GovLoop Video

To get the job done as a government employee today, it’s not enough to rely on a computer alone. Employees now need access to collaboration tools, applications, AI and other technologies to manage their long to-do lists. Withou...

You could have the most sophisticated service delivery model in the country - but if your constituents can't understand your messaging or information, your services have just been rendered useless. Plain language is an absolut...

If you consider yourself to be an introvert, you may have at one point come across the misconception that introverts make poor leaders. Typically, we envision folks with strong opinions, loud voices and an out-going management ...

Innovation often gets stalled because agency leaders aren’t invested in the solution. And there could be a variety of reasons for that – budgetary, communication, implementation or even just awareness. But there are ways to enh...

Session 2: How to Get Your Mission and Innovations Aligned Government Keynote 3: Empowering Your Agency to Work Differently - Jonathan Rubin, Senior UX Researcher and Research Operations Manager, Consumer Financial Protection ...

Session 1: Make Your Innovation Count Government Keynote 1: How to Track Innovation Success - Amanda Damewood, Director of User Experience, Department of Homeland Security How do you know if your new idea is working? In this ...

Data on a page is just facts and figures. To make data truly impactful you need to connect the dots for your audience by incorporating data storytelling and visualization. Specifically, you’ll learn: - Data visualization basi...

We are never returning to the pre-pandemic style of everyone working exclusively in the office. It’s not happening. However, we’re also not moving toward a fully remote work model. That leaves hybrid work as the de facto option...

For government employees with a focus on or appreciation for customer experience (CX), you are already aware of the myriad ways agencies can connect with their constituents. From email to phone, to social media, to online forms...