GovLoop Video

How do you measure a good experience? Or a bad one? The President’s executive order around improving government customer experience (CX) is more than a year old, which means agencies have spent the last 365 days reassessing th...

Without proper identity management, you're looking at a network with serious security and access vulnerabilities. And sadly it might be your fault. It's a hard truth these days that our login credentials can be easily abused by...

Are you a young supervisor tasked with managing someone older than you? Or are you managing a generation of employees that are so much younger that you find it hard to make connections? Multi-generational workforces are always...

Forty-three percent of government employees who work from home admit to making a mistake that had security repercussions and 47% say they’ve clicked on a phishing email at work. As the government workforce becomes more disperse...

“Data storytelling is the secret sauce,” said Nicole Callahan, a data analyst with the Education Department’s Federal Student Aid Office. The reason is simple: Data that just sits locked away in a storage container is useless. ...

Session 1: 8-Hour Workday – What Can You Get Done? Government Keynote 1: How to Tweak Your Work Style to Be More Efficient - Katy Kale, Deputy Administrator, U.S. General Services Administration There is a cliche phrase that ...

Session 2: Transformation 101 – What It Takes to Do Things Differently Government Keynote 4: Productivity in the Real-World Michael Watson, Chief Information Security Officer, Commonwealth of Virginia, Virginia Information Te...

Does this scenario sound familiar: you have a stellar employee on your team who deserves recognition but there is zero budget for a bonus or raise. What are your options for employee recognition when the funding just isn't the...

No one has the time to keep up with every new tech trend or solution entering the market. However, some of these solutions can have an incredibly positive impact on the work you do in government. The tricky part is figuring ou...

How do you feel when change happens? Do you turtle – aka hide in your shell and hope things return to normal? Do you lash out? Do you embrace the opportunity to do things differently? As a supervisor, figuring out how to embra...