GovLoop Video

Government Keynote 2: Data as Rocket Fuel - Marcus Thornton, Deputy Chief Data Officer, Commonwealth of Virginia If you want your presentation to really resonate, you need to incorporate compelling data. However, figuring out...

Automation has the power to completely change how we work. However, getting that technology into your organization isn’t easy – especially when you are adding it to outdated systems. Specifically, you’ll learn: - How to autom...

Transformation — it’s a word that’s tossed around in government leadership meetings all the time, but what does it really mean? Is it about process improvements, technology modernization, or workforce changes? All the above? S...

We’ve all clicked on an email or two that we shouldn’t have. The new Federal Zero Trust Strategy (OMB M-22-09) aims at addressing that, by requiring agencies to implement “phishing-resistant” multi-factor authentication (MFA) f...

The volume of data the government collects daily is staggering. But what does the government do with that data, and how do agencies manage it? The short answer is, not enough and not very neatly. The problem is partly a lack o...

Where are you logging in from to do your work? If it’s your home office, that might be changing. Office of Management and Budget Memo, M-23-15, outlined steps for agencies to review, assess and update their work environment pl...

You may feel the sudden rise of artificial intelligence (AI) based applications a bit overwhelming. From the uproar of ChatGPT to automating basic tasks like reccurring email invites, AI is everywhere. Numerous federal agencie...

Delivering social services programs effectively and efficiently is paramount for government agencies – and a lot of that work happens at contact centers. However, outdated technology can cause delays and frustration both for go...

Let’s start with the obvious, time is VERY limited. And you have a LOT to do. Therefore, to get as much done as possible, in as little time as possible, you need to have effective time management skills. Specifically, you’ll l...

How do you measure a good experience? Or a bad one? The President’s executive order around improving government customer experience (CX) is more than a year old, which means agencies have spent the last 365 days reassessing th...