Lessons

  • Overview
  • Lesson 1: The Need for IT Modernization in Government [3:28]
  • Lesson 2: The Steps to Modernization [3:42]
  • Knowledge Check
  • Lesson 3: Assess Current Service Delivery [3:21]
  • Lesson 4: Consolidate Fragmented Tools [3:47]
  • Lesson 5: Accelerate Your Processes [3:47]
  • Lesson 6: Customize User Experiences [3:57]
  • Interactive: What a Modern Agency Looks Like [2:00]
  • Post-Course Survey

Please sign up for the course to view lesson content

1. The content of this course was useful to me. *
2. I would be interested in more content on this topic. *
3. The format of this course was interesting and engaging. *
4. I would recommend this course to a friend or colleague. *