Lessons

  • Overview
  • Lesson 1: How Does Human-Centered Design Work? (Interactive) [4:00]
  • Lesson 2: Your Human-Centered Approach (Interactive) [7:00]
  • Lesson 3: Spotting the Phases in Action (Interactive) [5:00]
  • Lesson 4: Exploring and Empathizing With Your Users (Interactive) [12:00]
  • Lesson 5: Uncovering Your Core Challenge (Interactive) [7:00]
  • Lesson 6: Generating New Ideas (Interactive) [7:00]
  • Lesson 7: Prototyping, Testing and Refining Your Solutions (Interactive) [13:00]
  • CPE Final Exam
  • Post-Course Survey

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**THIS COURSE IS UNDERGOING CERTIFICATION EVALUATION, AND DOES NOT CURRENTLY OFFER CONTINUING PROFESSIONAL EDUCATION (CPE) CREDITS.**

If you’d like to receive one (1) Continuing Professional Education credit, you must pass the following post-course test with a score of 70% or higher. After passing the test, your certificate will be emailed to you shortly after your completion status is reviewed and confirmed by the GovLoop team.

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