Performance Management Matters

Getting the Most from Performance Management Initiatives - Video [6 minutes]

Performance Management initiatives have been around for awhile. Most organizations implement them well — however, it’s not an exact science. In order to get the most from your Performance Management Plan, … View Course

5 Quick Tips to Have a Nice Conflict

How to Manage Emotions in the Office - Video [7 minutes]

President Reagan once said, “Peace is not the absence of conflict; it is the ability to handle conflict by peaceful means.” And that’s not just true on the geopolitical level, … View Course

Plain Language

Tips for Improving Your Content - Video [45 minutes]

Government gobbledygook! That’s what most citizens say when they see government policies and legislation. Speaking of legislation, the Plain Language Act actually mandates that government agencies write more clearly.  So … View Course

5 Tips For Healthy Work/Life Balance

Video [40 minutes]

Most of us desire a healthy work/life balance. Yet many of us don’t have it, and some of us don’t even know what it looks like. Take the first steps … View Course

8 Networking Tips

Getting the Most Out of Networking Events - Video [6 minutes]

Do you find it difficult to connect with people at large events? Does the thought of introducing yourself to someone you don’t know invoke a state of panic? Let us help … View Course

Become a Brilliant Coalition Builder

Video [6 minutes]

We’ve all heard the phrase, “it’s who you know” and we’ve all had experiences that verify its validity. So what if you could be the person that stands at the … View Course

Budgeting 101

Understanding the Federal Budgeting Process - Video [1 hour]

Does the federal budget process seem murky and mysterious to you? Do you generally understand how it works, but want a quick refresher? If you answered “yes” to either question, … View Course

Civic Hackers in Action

Seizing the Open Data Opportunity - Interactive [1 hour]

Open data fuels innovation, improves transparency and enables better decision-making in government. No matter what your level of experience with open data, these 15 lessons and interactive exercises will help … View Course

Creating a Performance Culture

GPRA at Twenty - Video [1 hour 15 minutes]

Every agency has reporting requirements tied to the Government Performance and Results Act, affectionately known as GPRA. Whether you’re directly connected to it or not (but especially if you are), … View Course

Failing Fast

5 Ways to Introduce Innovation in Your Agency - Video [4 minutes]

Albert Einstein say that insanity is “doing the same things over and over again and expecting different results.” We say: “Stop the insanity!” One way you can do that in … View Course