Building Your Information Governance Strategy

Structure Your Organization's Information - Interactive [30 minutes]

There is a wealth of data and information out there. Without a proper policy or strategy in place to manage all that information, agencies can become easily overwhelmed. That’s why it’s … View Course

Leading for Engagement

Getting Employees to Love What They Do - Video [8 minutes]

Engagement is definitely a big buzzword these days. How do we get people to do more in an environment where resources are dwindling? More importantly, how do you get beyond … View Course

Leadership Conversations

Communicate to Become a More Effective Leader - Video [30 minutes]

Great leaders understand the importance of regular and meaningful conversations between themselves and their teams. However, those conversations are not all the same. Your leadership style, the personalities of your team, … View Course

HCD In Action: NYC School Choice Program

The Story of a Real World HCD Project - Interactive [30 minutes]

Human-Centered Design is making an impact throughout government at all levels: federal, state and local. As you get started using HCD at your agency, you’ll likely need some insider tips … View Course

Protected: 3 Steps to Modernizing the Government Contact Center

Meet Citizen Expectations Through New Channels - Interactive [10 minutes]

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Protected: How to Achieve FedRAMP Compliance

How a Third-Party Assessment Organization Can Help - Interactive [10 minutes]

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Data Analytics Fundamentals

Learn to Use Your Data - Interactive [30 minutes]

Data is powerful. We can use it to shape policies; craft citizen services; and even secure government. But it takes more than data alone to drive better decision-making and ultimately … View Course

Binding Books

Putting Words Into Action - Video [5 minutes]

In this continuous series, GovLoop features books we selected for our professional development as an organization.  In each of these short videos, we provide:   An overview of the book. … View Course

The Human-Centered Design Mindset

Understand Citizen-Centric Design Processes - Interactive [30 minutes]

Every agency has a responsibility to focus its efforts on fulfilling the needs of its citizens. However, it’s unfortunately all-too-common for competing interests to shift the discussion toward internal agendas … View Course

Data-Driven Leadership

Lead with Data-Driven Decisions and Predictive Analytics - Video [20 minutes]

Leading with the cold hard facts can be a reassuring method to know you’re making the best decisions for your organization. But this can be challenging at times when you … View Course