5 Quick Tips to Have a Nice Conflict

How to Manage Emotions in the Office - Video [7 minutes]

President Reagan once said, “Peace is not the absence of conflict; it is the ability to handle conflict by peaceful means.” And that’s not just true on the geopolitical level, … View Course

Plain Language

Tips for Improving Your Content - Video [45 minutes]

Government gobbledygook! That’s what most citizens say when they see government policies and legislation. Speaking of legislation, the Plain Language Act actually mandates that government agencies write more clearly.  So … View Course

5 Tips For Healthy Work/Life Balance

Video [40 minutes]

Most of us desire a healthy work/life balance. Yet many of us don’t have it, and some of us don’t even know what it looks like. Take the first steps … View Course

8 Networking Tips

Getting the Most Out of Networking Events - Video [6 minutes]

Do you find it difficult to connect with people at large events? Does the thought of introducing yourself to someone you don’t know invoke a state of panic? Let us help … View Course

Become a Brilliant Coalition Builder

Video [6 minutes]

We’ve all heard the phrase, “it’s who you know” and we’ve all had experiences that verify its validity. So what if you could be the person that stands at the … View Course

Budgeting 101

Understanding the Federal Budgeting Process - Video [1 hour]

Does the federal budget process seem murky and mysterious to you? Do you generally understand how it works, but want a quick refresher? If you answered “yes” to either question, … View Course

Civic Hackers in Action

Seizing the Open Data Opportunity - Interactive [1 hour]

Open data fuels innovation, improves transparency and enables better decision-making in government. No matter what your level of experience with open data, these 15 lessons and interactive exercises will help … View Course

Creating a Performance Culture

GPRA at Twenty - Video [1 hour 15 minutes]

Every agency has reporting requirements tied to the Government Performance and Results Act, affectionately known as GPRA. Whether you’re directly connected to it or not (but especially if you are), … View Course

Failing Fast

5 Ways to Introduce Innovation in Your Agency - Video [4 minutes]

Albert Einstein say that insanity is “doing the same things over and over again and expecting different results.” We say: “Stop the insanity!” One way you can do that in … View Course

Implementing a Project

Four Key Considerations for Team Leaders - Video (8 minutes)

At the end of the day, your agency will be judged on the programs and projects that you successfully manage to implement. This engaging interactive learning experience focuses on the … View Course