Lessons

  • Overview
  • Lesson 1: Understand Government’s Demand for Transformation [2:52]
  • Lesson 2: Examine Digital Transformation in Action [2:41]
  • Lesson 3: A Checklist for Your Business Case [3:27]
  • Knowledge Check
  • Post-Course Survey

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For many reasons, government organizations today are taking a hard look at the technologies and strategies that fuel their missions. Collectively, all of these efforts to improve the way government leverages technology to achieve mission goals are called digital transformation.

Digital transformation is essential because it’s the only way government will keep pace with a rapidly changing landscape of citizen expectations, employee needs and technological realities. But how do agencies achieve it?

In this course, we help you build a business case for pursuing innovation and transformation within your agency. In three lessons, we outline the demands facing government and explore what digital transformation looks like in action. We also provide a framework for considering when and how to effectively transform agency processes. Finally, we consolidate all of this information into four helpful steps to make your own digital transformation business case.

This course was informed by Terri Jones, Government Solutions Marketing Manager at Hyland. To learn more, check out our market trends report, Leveraging Content Services to Drive Digital Transformation in Government.