Meeting Your New Digital Coworkers

Leverage RPA at Your Agency - Interactive [10 minutes]

For state and local agencies, the road to mission success is covered with obstacles. From tightening budgets to growing workloads, these challenges are making it harder for agencies to serve … View Course

Delivering on Your Mission with Citizens Broadband Radio Service

Implement CBRS at Your Agency - Interactive [10 minutes]

The need for wireless access has become so widespread, it’s now seen as a core utility, just like power, water and heating and cooling. Unfortunately, the greater the demand for … View Course

Achieving IT Optimization in the Public Sector Today

Innovate for the Future - Interactive [10 minutes]

Government agencies have invested heavily in infrastructure, applications and processes, but now too many times, it feels like they’re not getting what they first paid for. Systems can get in … View Course

How Automation Can Improve Efficiency and Increase Output

Pursue IT Modernization with RPA - Interactive [15 minutes]

Government offices are full of paperwork and repetitive tasks, but while these activities may seem like business as usual, they’re taking away from bigger goals. A solution is needed to … View Course

How to Secure the Software Development Lifecycle

Protect Your Agency's Software Development Lifecycle - Interactive [10 minutes]

The rapid rise in government applications has created significant benefits for the public sector. But while software applications are transforming the face of government, they are also expanding government’s technology footprint … View Course

How to Get Started with Machine Learning

Apply Machine Learning for Government Innovation - Interactive [10 minutes]

There’s a lot of buzz about machine learning in government today, given its potential to improve operations, cut costs and produce better program outcomes. But what exactly is it? What … View Course

3 Steps to Modernizing the Government Contact Center

Meet Citizen Expectations Through New Channels - Interactive [10 minutes]

In today’s environment, most government agencies’ contact centers don’t have the modern tools necessary to meet citizen demands. They are often working with technology and processes that are outdated, hinder … View Course

How to Eliminate Government Service Outages

Interactive [10 Minutes]

Citizens and public servants both rely on government services to execute daily tasks and meet long-term goals. That’s why it’s critical that agencies provide reliable, around-the-clock service delivery. Fortunately, there … View Course

How to Manage Your Agency APIs

Create an API Management Strategy - Interactive [10 minutes]

This course is intended for anyone who wants to better understand application programming interface (API) management strategy. In three lessons, we’ll define APIs, describe their importance to government and explain … View Course

Making the Business Case for Digital Transformation

Pursue Innovation with a Strategy - Interactive [10 minutes]

For many reasons, government organizations today are taking a hard look at the technologies and strategies that fuel their missions. Collectively, all of these efforts to improve the way government … View Course