The Story of a Real World HCD Project - Interactive [30 minutes]
Human-Centered Design is making an impact throughout government at all levels: federal, state and local. As you get started using HCD at your agency, you’ll likely need some insider tips … View Course
Meet Citizen Expectations Through New Channels - Interactive [10 minutes]
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Tips for Improving Your Content - Video [45 minutes]
Government gobbledygook! That’s what most citizens say when they see government policies and legislation. Speaking of legislation, the Plain Language Act actually mandates that government agencies write more clearly. So … View Course
Seizing the Open Data Opportunity - Interactive [1 hour]
Open data fuels innovation, improves transparency and enables better decision-making in government. No matter what your level of experience with open data, these 15 lessons and interactive exercises will help … View Course