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Creating a Performance Culture

Every agency has reporting requirements tied to the Government Performance and Results Act, affectionately known as GPRA. Whether you’re directly connected to it or not (but especially if you are), … View Course

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HCD In Action: NYC School Choice Program

Human-Centered Design is making an impact throughout government at all levels: federal, state and local. As you get started using HCD at your agency, you’ll likely need some insider tips … View Course

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Implementing a Project

At the end of the day, your agency will be judged on the programs and projects that you successfully manage to implement. This engaging interactive learning experience focuses on the … View Course

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Performance Management Matters

Performance Management initiatives have been around for awhile. Most organizations implement them well — however, it’s not an exact science. In order to get the most from your Performance Management Plan, … View Course

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Failing Fast

Albert Einstein say that insanity is “doing the same things over and over again and expecting different results.” We say: “Stop the insanity!” One way you can do that in … View Course