Plain Language

Government gobbledygook! That’s what most citizens say when they see government policies and legislation. Speaking of legislation, the Plain Language Act actually mandates that government agencies write more clearly.  So … View Course

Leading in the Dark

Managing uncertainty and making the best decisions possible in the face of incomplete information can be especially difficult. But leading in the dark is an inevitable part of our professional … View Course

Public Speaking

Public speaking is an art and it does take practice. While you can’t wake up and assume you’re going to be an excellent public speaker, you can hone the skills … View Course

Performance Management Matters

Performance Management initiatives have been around for awhile. Most organizations implement them well — however, it’s not an exact science. In order to get the most from your Performance Management Plan, … View Course

Know Thyself: An Introduction to Self-Awareness

Ever get so psyched out over negative self-talk that you forego applying for that new position or promotion? Wish you could see yourself the way others see you? In this … View Course

How Do We Know When To Trust Our Gut?

“Blue sense,” “intuition,” or “gut checks” are common ways to describe the feeling of when you should take a specific action at a certain time. This feeling is actually scientific and … View Course

Editing Tips and Tricks

If you work in government, chances are really good that you read and write a lot every day. One of the pitfalls for people who produce or preview pages of … View Course